Who we are

• Insurance-Driven Demand – Contents “packout” and restoration services triggered by fire, water, mold, storms, and other property losses.
• High-Ticket Projects – Larger job sizes and repeat referral potential through restoration contractors and insurance partners.
• Essential, Recession-Resistant Service – Property damage happens in any economy, supporting year-round need.
• Clear Niche Focus – Specializes in inventorying, packing, transporting, cleaning, storing, and returning contents—critical to the claims process.
• Scalable Operations – Built for team-based execution, route density, and multi-territory growth with a manager-led structure.
• Commercial + Residential Work – Serves homeowners, property managers, and businesses, diversifying revenue sources.
• Training & Support – Systems, SOPs, and coaching for estimating, job management, documentation, customer service, and local relationship building.
• Local Market Moat – Strong partnerships and responsiveness help create repeat referrals and long-term territory value.

Why choose 1-800 Packouts?

• Insurance-Driven Referrals – Built around repeat relationships with restoration contractors and claims partners.
• High-Ticket, Essential Work – Packouts and contents restoration are mission-critical after a loss.
• Recession-Resistant Demand – Fires, floods, and storms create year-round need in every market.
• Clear Niche Advantage – Specialists in inventorying, packing, transport, cleaning, storage, and return—done fast and documented right.
• Scalable Model – Team-based operations with potential to grow into multiple territories.
• Operational Playbook – Proven SOPs for estimating, documentation, job management, and customer experience.
• Technology + Process – Organized tracking and reporting to support claims requirements and reduce errors.
• Strong Support – Training, coaching, and ongoing guidance to help owners launch and grow confidently.

Who we're looking for

• Operations-minded leader – Comfortable running day-to-day logistics, scheduling crews, and managing multiple jobs at once.
• Strong people manager – Able to hire, train, and motivate technicians while maintaining quality and speed.
• Customer-service driven – Calm, empathetic communicator who can guide homeowners/businesses during stressful loss events.
• Detail-oriented – Values documentation, inventory accuracy, chain-of-custody, and process compliance (critical for claims).
• Relationship builder – Willing to network with restoration contractors, adjusters, plumbers, and property managers to earn repeat referrals.
• Sales confidence – Comfortable quoting, following up, and winning work through professionalism and responsiveness.
• Financially disciplined – Tracks job costs, gross margin, cash flow, and working

Training and Support

• Initial Onboarding & Launch Plan – Step-by-step roadmap from signing through grand opening, including equipment, staffing, pricing, and local go-to-market.
• Hands-On Operational Training – Packout workflow, inventory standards, chain-of-custody, documentation, cleaning/storage processes, and return logistics.
• Estimating & Job Management – How to scope jobs, build estimates, manage work orders, track job costs, and protect gross margin.
• Claims Documentation Standards – Photo protocols, itemization, reporting, and communication practices that support insurance requirements.
• Sales & Referral Development – Training to build relationships with restoration contractors, adjusters, plumbers, property managers, and agents to drive repeat work.
• Hiring & Team Training – Role guides, interview tools, onboarding checklists, and performance management for technicians and crew leads.
• Systems & Technology – Tools for scheduling, inventory tracking, job progress updates, and customer/partner communication.
• Field Support & Coaching – Ongoing check-ins, KPI reviews, problem-solving support, and best-practice sharing from the network.
• Marketing Support – Local outreach templates, partner pitch decks, and follow-up scripts to keep referrals consistent.
• Continuous Improvement – Refresher training, updated SOPs, and operational upgrades as the brand evolves.